FAQ Page2018-04-02T07:53:20+10:00
How much will I recover?2016-09-13T18:56:30+10:00

The amount of compensation you receive will depend on three things:-
• The extent of your injuries;
• The impact of those injuries on your life and, in particular, your capacity to work;
• The risk of proceeding to trial.

We will not be able to advise you of a figure until we have received medical assessment of your injuries and we have completed liability (fault) investigations.

We will usually be able to advise you at the initial consultation whether your likely compensation is enough to justify further investigations.

How long will it take to finalise my claim?2018-03-30T19:12:10+10:00

The greatest delay in finalising your claim will usually be the stabilisation of your injuries. Many accident-related injuries take approximately 12 months to stabilise.

The best prospect of settlement is at the Compulsory Conference. If your claim can be resolved at this stage, it should be finalised within 6 months of your injuries stabilising.

If your claim does not settle at the Compulsory Conference stage, it will usually take a further 12 months to proceed to trial.

We will progress your claim as quickly as possible however, given the uncertain duration of your claim, it is important that you do not make any financial commitments dependent upon receiving your compensation.

How much will it cost?2016-09-13T19:02:21+10:00

Our first meeting together is complimentary, no fee is charged nor are you obliged to proceed with your claim.

At the initial consultation, we will provide you with our Client Agreement which sets out our fees in detail and the basis upon which we will charge throughout the course of your action. It will also set out the extent to which our fees are recoverable in addition to any award for damages.

We will ask you to take the Client Agreement home with you to consider it before signing and to seek independent legal advice should you choose to do so.

We accept instructions on a ‘No-Win No-Fee’ basis and we will explain that in detail at the initial consultation.

How will I pay my living expenses while I am waiting for the claim to resolve?2018-03-30T19:12:10+10:00

This will depend upon the nature of your claim, however:-
• You may be entitled to WorkCover statutory benefits to replace your income.
• You may be entitled to release of your superannuation benefits.
• You can claim income protection or trauma insurance if you have a policy in place as well as seek damages for negligence.

If none of the above options are available to you, you should apply for Centrelink benefits as soon as possible, you may be entitled to sickness benefits or a disability support pension.

How will I pay my medical expenses while I am waiting for the claim to resolve?2016-09-13T19:06:04+10:00

Workers Compensation and CTP insurers will often pay your medical expenses on an interim basis. This includes medical, pharmaceutical and travel expenses as well as any aids and equipment and home modifications you may need.

Physiotherapists and some other treatment providers are familiar with the system and can submit a treatment plan directly to CTP insurers so that you do not need to pay for the treatment upfront.

Some doctors believe they should not submit Medicare claims for treatment provided as a result of an accident for which you are making a claim. This is definitely not the case, you retain your right to claim expenses through Medicare and your private health insurer (if any) and we will ensure that they are refunded at the successful conclusion of your claim.

How long does my employer need to keep my job open?2016-09-13T19:06:47+10:00

This depends on the nature of your claim, whether it occurred at work and whether you are likely to be able to return to work.

It is illegal for an employer to terminate your employment merely because you have an injury or you have made a claim for compensation. However, your employer can, in some circumstances, terminate your employment if you have not been able to produce medical clearance to return to work. We can provide you with further information based on your specific circumstances.

How do I know if it is worthwhile consulting a lawyer – I may get better?2018-03-30T19:12:10+10:00

It is true that immediately after an accident, you do not know if your condition will improve. However, there are strict time limits for making a claim. For motor vehicle claims, these time limits commence only 9 months after the accident.

It is worth lodging a claim in order to protect your time limit and we can discuss with you how we can help you based on the progress of your injury.

I am overwhelmed by my injury – isn’t making a claim only going to add to my stress?2016-09-13T19:08:25+10:00

We encourage you to put all of your effort and energy into your recovery and let us take kare of the claim management process, this should iron out the bumps along the way.

If I enquire, how long will before I speak to a lawyer2016-09-13T19:15:34+10:00

We have a 1 day turnaround for online enquiries and you can rest assured that you will speak to either Kate or Renee at the very first response.

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